Fixed Intel

CISA Known Exploited Vulnerability

This vulnerability is actively exploited in the wild and listed in the CISA Known Exploited Vulnerabilities catalog.

Remediation Deadline: May 8, 2026

CVE-2024-57728

High
CISA KEV
SimpleHelp /SimpleHelp

Description

SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Required Action

https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57728

Risk Assessment

ELEVATED
In CISA KEV

Details

Severity
High
CISA KEV
Yes
Ransomware
Unknown
Articles
0

Timeline

Published

Apr 24, 2026

Added to KEV

Apr 24, 2026

Remediation Due

May 8, 2026

Affected Product

SimpleHelp

SimpleHelp

View all SimpleHelp CVEs