Fixed Intel

CISA Known Exploited Vulnerability

This vulnerability is actively exploited in the wild and listed in the CISA Known Exploited Vulnerabilities catalog.

Remediation Deadline: Mar 6, 2025

CVE-2024-57727

High
EPSS 93.7%CISA KEVRansomware
SimpleHelp /SimpleHelp

Description

SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.

EPSS — Exploit Probability

93.7%

Higher than 99.8% of all CVEs

Required Action

https://simple-help.com/kb---security-vulnerabilities-01-2025 ; Additional CISA Mitigation Instructions: https://www.cisa.gov/news-events/cybersecurity-advisories/aa25-163a ; https://nvd.nist.gov/vuln/detail/CVE-2024-57727

Risk Assessment

CRITICAL
In CISA KEV
High EPSS
Ransomware

Details

Severity
High
EPSS
93.7%
CISA KEV
Yes
Ransomware
Known
Articles
0

Timeline

Published

Feb 13, 2025

Added to KEV

Feb 13, 2025

Remediation Due

Mar 6, 2025

Affected Product

SimpleHelp

SimpleHelp

View all SimpleHelp CVEs